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Terms of Service

By using our website and purchasing our products, you agree to these terms and conditions.

Acceptance of Terms

Agreement

By accessing or using our website, you agree to:

  • Be bound by these terms
  • Comply with all applicable laws
  • Accept our policies and procedures
  • Be at least 18 years of age

Changes to Terms

We reserve the right to:

  • Modify these terms at any time
  • Update policies as needed
  • Notify users of significant changes
  • Continued use constitutes acceptance

Use of Website

Permitted Use

You may use our website to:

  • Browse products and information
  • Place orders for personal use
  • Contact customer support
  • Access your account information

Prohibited Use

You may NOT:

  • Use the site for illegal purposes
  • Attempt to breach security
  • Interfere with site operation
  • Copy or reproduce content without permission
  • Use automated systems to access the site
  • Impersonate others or provide false information

Product Information

Accuracy

We strive to provide accurate information, but:

  • Specifications may change without notice
  • Images are representative
  • Descriptions are provided in good faith
  • Errors may occur

Availability

  • Products are subject to availability
  • We reserve the right to limit quantities
  • Discontinued items may be removed
  • Prices may change without notice

Orders and Pricing

Order Acceptance

  • Orders are subject to acceptance
  • We may refuse or cancel orders
  • Confirmation email does not guarantee acceptance
  • Payment authorization is not final acceptance

Pricing

  • All prices in US Dollars (USD)
  • Prices do not include shipping or taxes
  • We reserve the right to correct pricing errors
  • If price error occurs, we will notify you

Payment

  • Payment required before shipping
  • We accept PayPal and other listed methods
  • Payment information must be accurate
  • Fraudulent transactions will be reported

Shipping and Delivery

Shipping Terms

  • Shipping times are estimates
  • We are not responsible for carrier delays
  • Risk of loss passes upon delivery
  • See Shipping Policy for details

International Orders

  • Customer responsible for customs and duties
  • Delivery times vary by location
  • Some locations may be restricted
  • Additional documentation may be required

Returns and Refunds

Return Policy

  • See our Refund Policy for details
  • Returns must be authorized
  • Conditions apply to all returns
  • Restocking fees may apply

Refund Processing

  • Refunds issued to original payment method
  • Processing time varies
  • Shipping costs generally non-refundable
  • See Refund Policy for complete terms

Warranty and Liability

Limited Warranty

  • See Warranty Policy for coverage details
  • Warranty is limited to product replacement or refund
  • No other warranties expressed or implied
  • Warranty does not cover misuse or damage

Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to purchase price
  • We are not liable for consequential damages
  • We are not liable for equipment damage
  • We are not liable for indirect losses

Disclaimer

Products are provided "as is" without warranty of:

  • Merchantability
  • Fitness for particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

Intellectual Property

Our Rights

All content on this website is protected by:

  • Copyright laws
  • Trademark laws
  • Other intellectual property rights

Your Use

You may not:

  • Copy or reproduce content
  • Use our trademarks without permission
  • Create derivative works
  • Distribute or sell our content

User Content

If you submit content (reviews, comments):

  • You grant us license to use it
  • You represent you have rights to submit it
  • We may moderate or remove content
  • We are not responsible for user content

Privacy

Data Collection

  • See our Privacy Policy for details
  • We collect and use information as described
  • We protect your personal information
  • You consent to our privacy practices

Indemnification

You agree to indemnify and hold us harmless from:

  • Your violation of these terms
  • Your violation of any law
  • Your violation of third-party rights
  • Claims arising from your use of products

Dispute Resolution

Governing Law

These terms are governed by:

  • Laws of [Your State/Country]
  • Without regard to conflict of law provisions
  • Exclusive jurisdiction in [Your Location]

Arbitration

Disputes may be subject to:

  • Binding arbitration
  • Individual basis (no class actions)
  • Rules of [Arbitration Organization]
  • Location: [Your Location]

Exceptions

The following are not subject to arbitration:

  • Intellectual property disputes
  • Small claims court matters
  • Injunctive relief requests

Force Majeure

We are not liable for delays or failures due to:

  • Natural disasters
  • War or terrorism
  • Government actions
  • Labor disputes
  • Supplier failures
  • Other events beyond our control

Severability

If any provision is found invalid:

  • Remaining provisions remain in effect
  • Invalid provision will be modified minimally
  • Intent of terms will be preserved

Entire Agreement

These terms constitute:

  • The entire agreement between parties
  • Supersede all prior agreements
  • May only be modified in writing
  • Apply to all users equally

Contact Information

Questions About Terms

For questions about these terms:

Email: [email protected]

Response Time: Within 5 business days

Customer Support

For order or product questions:

Email: [email protected]

Specific Terms for Products

Vacuum Tubes

When purchasing vacuum tubes:

  • Professional installation recommended
  • Verify compatibility before purchase
  • Follow safety precautions
  • Improper use voids warranty

High-Voltage Tubes

For high-voltage tubes (845, 805):

  • Professional installation required
  • Dangerous voltages present
  • Improper installation can cause injury
  • We are not liable for installation errors

Age Requirement

You must be 18 or older to:

  • Purchase products
  • Create an account
  • Use our services
  • Enter into this agreement

Export Compliance

You agree to comply with:

  • Export control laws
  • Trade sanctions
  • Import regulations
  • All applicable laws

Termination

We may terminate your access if:

  • You violate these terms
  • You engage in fraudulent activity
  • We suspect illegal activity
  • At our discretion for any reason

Survival

The following provisions survive termination:

  • Liability limitations
  • Indemnification
  • Intellectual property rights
  • Dispute resolution

Waiver

Our failure to enforce any right:

  • Does not waive that right
  • Does not waive future enforcement
  • Must be in writing to be effective

Assignment

  • You may not assign these terms
  • We may assign to affiliates or successors
  • Assignment does not affect your rights

Notices

Notices to you will be sent:

  • To email address on file
  • Posted on website
  • Deemed received when sent

Notices to us should be sent to: Email: [email protected]

Language

  • These terms are in English
  • English version controls
  • Translations are for convenience only

Acknowledgment

By using our website and services, you acknowledge:

  • You have read these terms
  • You understand these terms
  • You agree to be bound by these terms
  • You have authority to enter this agreement

Effective Date

These terms are effective as of the date you first use our website or services.

Last Updated: May 2, 2026

If you do not agree to these terms, please do not use our website or purchase our products.

For questions or concerns about these terms, contact us at [email protected].

Terms of Service | PSVANE Tube Store